The Fine Print
Timberchic® is warranted against manufacturing defects for 30 days from the date of shipping, but prior to installation. Manufacturing defects are defined as defects in material, milling or moisture content that render the board(s) as shipped, unfit for wall application. It is our responsibility to provide properly graded, dried and milled wall application, but it is your responsibility to confirm that prior to installation. Since wood is a natural product and not synthetic, standard industry practice allows for up to 5% of wall application shipped to have milling, handling, finish and/or grade defects. This warranty applies only to material deemed to be defective in excess of this 5%. Because Timberchic is manufactured from river-reclaimed wood, checking, open or checked knots, mineral streaks, spalting, penciling, pitch pockets and worm holes are prevalent and not considered defects.
Please contact the retailer or wholesaler from which Timberchic was purchased. Any plank(s) giving rise to a claim under this warranty, after inspection and approval, will be replaced free of charge. No other contingent or collateral damage is covered. No other warranty expressed or implied exists and repair or replacement of the unfit board(s) is the sole remedy hereunder. Custom millwork is excluded from the warranty.